Privacy Policy

Introduction

Welcome to  Sanesh Fashion (“we,” “us,” or “our”). We operate the website https://saneshfashion.com (the “Site”).

  1. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By accessing or using our website and purchasing our women’s fashion apparel, you agree to the terms of this Privacy Policy.
  2. INFORMATION WE COLLECT: We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the choices you make, and may include the following:
    • Personal Identity Information: Name, Phone Number, Email Address.
    • Shipping & Billing Information: Delivery Address, Billing Address, Pincode, City, and State.
    • Payment Data: We use third-party payment gateways (such as Razorpay, Paytm, PhonePe, etc.) to process payments. We do not store your credit card or debit card details on our servers. All payment transactions are processed through secure payment gateway providers.
    • Account Login Credentials: If you create an account, we store your username and encrypted password.
  3. AUTOMATICALLY COLLECTED INFORMATION: When you visit our Site, our servers automatically collect certain information (“Log Data”). This may include:
    • Your IP (Internet Protocol) address.
    • Browser type and version.
    • Time and date of your visit.
    • Pages of our Site that you visit.
    • Device information (mobile vs. desktop).
  4. HOW WE USE YOUR INFORMATION: We use the information we collect for the following business purposes:
    • Order Fulfillment: To process and deliver the apparel and accessories you have purchased.
    • Communication: To send you order confirmations, shipping updates, and invoices.
    • Customer Support: To respond to your inquiries, returns, or exchange requests.
    • Marketing: To send you newsletters or promotional offers regarding our latest fashion collections (only if you have opted in). You can opt-out at any time.
    • Site Improvement: To analyze how users interact with our website to improve the user experience.
    • Legal Compliance: To comply with applicable laws and regulations in India.
  5. SHARING YOUR INFORMATION: We do not sell, trade, or rent your personal information to third parties for marketing purposes. We only share information with the following third parties to facilitate our services:
    • Logistics Partners: We share your name, address, and phone number with courier services (e.g., Delhivery, BlueDart, Shadowfax) to deliver your orders.
    • Payment Processors: To process secure payments.
    • IT Service Providers: Vendors who assist us with website hosting and maintenance.
    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
  6. COOKIES: We use cookies to help customize the Site and improve your experience. Cookies are small files stored on your browser. We use cookies to:
    • Keep track of items in your shopping cart.
    • Remember your login details (if you choose “Remember Me”).
    • Analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use the shopping cart properly.
  7. DATA SECURITY: We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our website uses SSL (Secure Socket Layer) encryption to protect data transmission. However, please remember that the internet itself is not 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.
  8. YOUR RIGHTS:
    • Access and Correction: You have the right to review and change the information in your account settings at any time.
    • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in the emails or contacting us directly.
  9. THIRD-PARTY WEBSITES: Our Site may contain links to third-party websites (e.g., Instagram, Facebook, Pinterest). We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any websites you visit.
  10. CHANGES TO THIS POLICY: We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
  11. CONTACT US: If you have questions or comments about this policy, or if you have a grievance regarding your data, you may contact us at: Sanesh Fashion, First Floor, Office No. 156, Vardhman Corporate Plaza, Plot No. H-9, Netaji Subhash Place Road, Netaji Subhash Place, New Delhi – 110 034

    Email: info@saneshfashion.com, Mobile No. 93556 56902
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